Terms of service
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OVERVIEW
Welcome to Cadralle! The terms "we", "us", and "our" refer to Cadralle. Cadralle operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a tailored shopping experience (the "Services"). Cadralle is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers of warranties and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including visiting or browsing our webshop or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing details, payment details, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our webshop. However, please note that colors or the appearance of products may vary from how they appear on your screen depending on the type of device you use to access the store, as well as your device settings and configuration.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to how they are displayed or represented in our webshop.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, it constitutes an offer by you to make a purchase. Cadralle reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until Cadralle confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting it, as Cadralle may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, change, or cancel an order, we will attempt to notify you by contacting the email address, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email.
Unless otherwise expressly stated, listed prices do not include taxes, shipping, handling, duties, or import charges.
Prices listed in our webshop may differ from prices offered in physical stores or in online or other stores operated by third parties.
From time to time, we may offer promotions through the Services that may affect pricing and that are governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will apply.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete,
(ii) you are duly authorized to use the credit card for purchases,
(iii) charges incurred by you will be honored by your credit card company, and
(iv) you will pay charges incurred by you at the listed prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for delivery delays. All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.
Once we have handed the products over to the carrier, ownership and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, text, displays, images, graphics, product reviews, video, and audio, as well as the design, selection, and arrangement thereof, are owned by Cadralle, its affiliates, or licensors and are protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent.
Except as expressly stated herein, nothing in these Terms grants or shall be construed as granting any license or other rights to you under any patent, trademark, copyright, or other intellectual property of Cadralle, Shopify, or any third party.
Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by Cadralle.
The name Cadralle, logos, product names, service names, designs, and slogans are trademarks of Cadralle or its licensors. You may not use such marks without the prior written permission of Cadralle.
Shopify's name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control nor have any input into.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party functionality).
We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access.
If you choose to leave the Services to access third-party materials or websites, you do so at your own risk.
We are not responsible for any harm or damages related to your access to any third-party website or your purchase or use of any products, services, resources, or content from third-party websites.
Please review the third party's policies and practices carefully and ensure that you understand them before engaging in any transaction.
Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTICE TO MERCHANT: This section correctly describes Shopify’s relationship to your store and should not be removed or modified.]
Cadralle is powered by Shopify technology, which enables us to provide the Services to you.
However, all sales and purchases made in our store occur directly between you and Cadralle.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Cadralle, including any injury, damage, or loss resulting from purchases of products or services.
You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising from or related to your purchases and transactions with Cadralle.
SECTION 10 – PRIVACY POLICY
All personal information that we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have read these Privacy Policies.
Because Shopify hosts the Services, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you.
Information that you submit to the Services may be transferred to and shared with Shopify and third parties that may be located in countries other than where you reside, for the purpose of providing services to you.
Please read our Privacy Policy [LINK] for more details about how we, Shopify, and our partners use your personal information.
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.
For example, we may use our rights under this license to operate, provide, evaluate, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms.
You further represent and warrant that:
(i) you own or have all necessary rights to all Feedback;
(ii) you have disclosed any compensation or incentives received in connection with your Feedback; and
(iii) your Feedback complies with these Terms.
We are and shall be under no obligation:
(1) to maintain any Feedback in confidence;
(2) to pay compensation for any Feedback; or
(3) to respond to any Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms.
You agree that your Feedback will not violate any third party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could affect the operation of the Services.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us as to the origin of any Feedback.
You are solely responsible for any Feedback you provide and its accuracy. We assume no responsibility and accept no liability for any Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 – PROHIBITED USE
You may access and use the Services only for lawful purposes.
You may not use the Services:
(a) for any unlawful purpose;
(b) to violate any international, federal, provincial, or local laws or regulations;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
(e) to submit false or misleading information;
(f) to upload or transmit viruses or malicious code;
(g) to send spam or unsolicited communications;
(h) to impersonate another person or entity; or
(i) to interfere with or circumvent the security features of the Services.
We reserve the right to terminate your use of the Services for violating any prohibited uses.
SECTION 14 – AGENTS
14.1 This section applies if you use or allow the deployment of automated tools ("Agents") to access or interact with the Services.
"Agent" means any software or service that performs automated or semi-automated actions on behalf of a person or entity.
14.2 No Agent may access or interact with the Services unless it clearly identifies itself as an Agent and complies with all requirements described in this section.
14.3 We may limit how Agents access or interact with the Services.
14.4 Agents must:
(i) clearly identify themselves in requests;
(ii) not disguise their automated nature;
(iii) respond truthfully to requests determining whether the interaction is human or automated;
(iv) not bypass any technical measures restricting access to the Services.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information presented in or through the Services is made available solely for general informational purposes. We do not guarantee the accuracy, completeness, or usefulness of this information.
Your reliance on such information is strictly at your own risk.
Except as expressly stated by Cadralle, the Services and all products provided through the Services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Cadralle, our partners, employees, affiliates, agents, service providers, licensors, Shopify, and Shopify’s affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages arising from your use of the Services or any products obtained using the Services.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Cadralle, Shopify, and our affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from any claims, damages, losses, or expenses, including reasonable legal fees, arising from:
(1) your breach of these Terms of Service
(2) your violation of any law or third-party rights
(3) your use of the Services
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service and any policies posted by us on this website constitute the entire agreement between you and us and govern your use of the Services.
SECTION 21 – ASSIGNMENT
You may not transfer or assign this agreement or any of your rights or obligations without our prior written consent.
We may transfer or assign these Terms at any time without notice.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and interpreted in accordance with the laws of Sweden.
Any disputes shall be handled by courts located in Sweden.
SECTION 23 – HEADINGS
Headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.
SECTION 24 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.
It is your responsibility to check this page periodically for changes.
SECTION 25 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
hello@cadralle.com
Our contact information:
Cadralle
Email: hello@cadralle.com
Location: Stockholm, Sweden